Ping Altimeter Repair Guide

Introduction

This guide is designed to help you confidently and easily navigate the Ping’s repair process. It provides step-by-step instructions for replacing the Ping’s PCB and cable. Let’s get right to it!

Taking the Ping Apart

To open a first-generation Ping Altimeter, hold it firmly and turn the blue ring in a counterclockwise direction:

Take care not to pull too hard! Wires attach both parts!
open-1gen

To open a second-generation Ping Altimeter, pull out the plastic locking cord, then carefully separate the top from the case. A gentle wiggle as you pull the halves apart can help separate the cap:

ping2-open

Disconnecting the Internals

You’ll need to disconnect some things first to replace the cable or PCB.

Tools You Will Need:

  • Pliers or a small flathead screwdriver

1. Disconnect the Ping head from the PCB. Press the lever on the JST-GH connector to detach it.

disconnect_1
disconnet_2

2. Carefully pry the green, white, red and black conductors from the IDC connector on the PCB using small pliers, or a small screwdriver. If you have a first-generation Ping you might have to remove a clear plastic film to access the wires. If possible, save the plastic and glue it back post repair. Its purpose is to keep the wires from getting twisted up when screwing the Ping head back on. It’s not essential but it is helpful to prevent damage.

remove wires
remove wires_2
Pro tip: If conductor pieces are left in the IDC, a needle can be used to carefully remove them.

Installing a New PCB

If the green LED does not turn on and you cannot connect to the device, the PCB needs to be replaced. This is a simple, straightforward process.

Parts and Tools You Will Need:

BR SKUs without a product page link can be ordered by adding this Special Request item to your cart, entering billing/shipping information, and specifying the item SKUs and quantities needed in the customer notes. At check out, Request a Quote. A sales representative will return the quote with the total cost and a payment link.

  • 1.5 mm hex driver
  • ESC: BR-100010

1. Unfasten the penetrator on the device side to remove the cable.

2. Unfasten the PCB screw to remove the damaged PCB.

unfasten pcb

3. Fasten the replacement.

Cable Replacement

If your cable is damaged, needs to be lengthened, or if penetrators need to be replaced, follow these instructions .

Parts and Tools You Will Need:

Device Side:

1. Strip 7 cm off the cable jacket and cut the fillers.

device side

2. Follow the WetLink Penetrator Assembly Guide and install the WLP-M06-4.5MM-LC.

ds wlp

3. Fasten the WLP on the device side to the Ping body; don’t forget the greased O-ring.

oring

4. Punch in the black, red, white, green wires with the IDC punch hand tool to the corresponding labels on the PCB:

  • GND – black
  • 5V – red
  • TX – white
  • RX – green
punch

5. Clip the wires with wire cutters.

clipped

Cable end:

1. Strip 13 cm from the cable jacket and cut the fillers.

cable end

2. Follow the WetLink Penetrator Assembly Guide to install the WLP-M10-4.5MM-LC.

3. Strip 1mm off the four conductors.

4. Crimp the wires with male crimp pins.

crimp

5. Install the male pins in the crimp connector housings.

6. Reconnect the Ping head to the PCB.

7. Fasten the Ping head to the body. Install the locking cord if you are repairing a Ping2.

Troubleshooting

If the green LED on the PCB does not light upon powering the Ping, please contact the support team via the support form on the contact page.


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