How can we help? We strive to respond within 24 hours, Monday through Friday (unless something terrible happens or we’re off celebrating a holiday). I want to:Select an optionReport a problem with a productAsk a product application questionAsk a sales questionGet a quoteProcess a product returnRequest a feature and provide product feedbackGet a W9Request a tax exemptionRequest Net 30 payment termsName(Required) First Last Company/Organization Preferred Method of ContactEmailPhoneYour Email Address(Required) Your Phone NumberWhat are you trying to accomplish?(Required)What products are you considering?Order Number(Required) You can locate this number in the email sent after the order was placed; e.g. #170562.Serial Number (if present) The serial numbers are laser-marked on the components adjacent to a QR Code.Time Of Detection(Required) Out Of The Box Developed During Use Problem Type(Required) Software Hardware Please briefly describe the issue you're experiencing.(Required)What troubleshooting steps have you tried?Autopilot Type: Pixhawk Navigator I don't know BlueOS Version(Required)(N/A if not applicable) QGroundCrontrol Version(Required)(N/A if not applicable) ArduSub/ArduRover Version(Required)(N/A if not applicable) Your financial department may require a formal quotation before placing an order. Here’s how to request a quote: Add items to your shopping cart. Click your shopping cart in the top right corner of the website. Click “Proceed to Order/Quote” at the bottom of the page. Log into your account, or continue as a guest. Enter your shipping address. Enter your billing address if different from your shipping address. Choose your shipping method. If you’d like, you can leave a message in the “Order Comments” box. Choose “Request a Quote” at the bottom Click “Submit”. You will receive a quotation in a separate email which will include a link to pay the quote. If paying via purchase order, please email your PO to [email protected].All tax-exempt orders must be placed on a tax-exempt account. Click the small human icon in the top right corner of the Blue Robotics website and go to “My Account” Input your email address and chosen password, and click register Once you have an account with us, please email your Certificate of Exemption to [email protected]. We will then add the exemption to your account and all future orders placed on your account will be processed tax-free. To request Net 30 terms, please email 3 bank or trade references to [email protected]. Once we have received positive feedback from your references, and you have paid for at least one order with us in advance, we will grant Net 30 terms. If your references are unresponsive, we can request a credit report for a $100 fee.Please fill out this form: Blue Robotics Feature Request and Product Feedback.Please fill out this form, and follow the instructions: Blue Robotics Returns.You may download a copy here: Blue Robotics W9.Please contact [email protected]A picture is worth a thousand words. Drop files here or Select files Max. file size: 64 MB. Δ